From our years of experience, we know the recipe for success. Self-pay accounts must be contacted consistently to educate the patients of why the balance is due, and bring their account current. Combining our technology, analytics and professionally trained account managers, we strive to collect the funds that are rightfully yours.
Utilizing our communications technologies, we provide customized messages determined by you, for your patients. These messages allow our professionals to communicate expectations, payment arrangements, and ultimately increase the amount of cash collected. We strive to establish patient rapport in an effort to collect payments and resolve accounts.
Amplify understands your provider and patient relationships are of the highest importance. Our training and quality programs focus around that standard to impact patient relationships while collecting the maximum amount of cash.
Coordination between client policy and procedures is a part of our process, focusing on an integrated approach to account management. We are dedicated to helping improve your revenue cycle outcomes as an extension of your business office.
Bad Debt Account Resolution
Sometimes a third party is necessary to resolve any dispute. We specialize in being that third party to resolve unpaid patient balances. Our first priority is to collect patient balances in full. Amplify knows how to motivate those who can pay to take action.
We have many strategies and processes to obtain payment. Accounts are assigned to specific account managers, who depend on our technology and analytics.
Predictive dialer technology maximizes our ability to contact patients in a cost-effective manner. It helps guarantee our collectors maximize their time negotiating and arranging payments. To facilitate patient options, we also provide the ability to pay by phone 24 hours a day, 7 days a week.
Those individuals who can afford to pay are our primary focus. Those that cannot pay are provided alternatives and may be given an opportunity to set their finances in order before we contact them again. We provide a firm, yet fair technique for bad debt collections and emphasize compliance with state and federal regulations.